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Customer satisfaction: A great challenge for companies
Customer satisfaction is a term that is frequently used in marketing. It is a measure of how the products and services provided by a company meet the expectations of the customer. Customer satisfaction is defined as “the number of clients, the percentage of total clients, the report of their experience with a company, their products,…
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The paint we use in Utility Locating Services
We often use spray paints for the demarcation of underground services. But what are the characteristics of these paintings, what are the base materials on what they are manufactured, how durable they are and what is the quality of the finish of the same; as well as the level of toxicity they have on people…
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Responsibility in radiolocation: a thing of ethics
Normally, when you have secured the job, the responsibility for any circumstance inherent in it, only appears when exceptionally occurs a specific event that leads to a really complicated situation, with real life consequences.
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First Aids: What we never want to use but we must know accord to ISO 45001:2018 standard
All human activity represents a risk, that is the generalized premise that we must all raise awareness. On many occasions, human groups or societies focus unequivocally on creating economic and social well-being. But we do not consider the risks inherent in the productive processes.
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The Process Map according to the ISO9001:2015 standard
According to the standard, a Process Map is a graphic scheme in which the set of input elements required by a specific production process are represented, which are interrelated with all the elements and related processes to add value to the elements of Departures
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Training and Certification as Quality Internal Auditor ISO9001: 2015 PROJECTS R&F USA
The adoption of a Quality Management System is a strategic decision for PROJECTS R&F USA, In order to improve the global performance and provide a solid base in the sustainable development of the initiatives, always thinking about increasing the satisfaction of our clients