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  • Customer satisfaction:  A great challenge for companies
    Jun 7

    Customer satisfaction: A great challenge for companies

    Customer satisfaction is a term that is frequently used in marketing. It is a measure of how the products and services provided by a company meet the expectations of the customer. Customer satisfaction is defined as “the number of clients, the percentage of total clients, the report of their experience with a company, their products,…

    Culture Lessons Learned Project Management Quality
    Read more: Customer satisfaction: A great challenge for companies
  • The paint we use in Utility Locating Services
    May 17

    The paint we use in Utility Locating Services

    We often use spray paints for the demarcation of underground services. But what are the characteristics of these paintings, what are the base materials on what they are manufactured, how durable they are and what is the quality of the finish of the same; as well as the level of toxicity they have on people…

    Experiences Lessons Learned Project Management Quality Risk
    Read more: The paint we use in Utility Locating Services
  • Responsibility in radiolocation: a thing of ethics
    Apr 22

    Responsibility in radiolocation: a thing of ethics

    Normally, when you have secured the job, the responsibility for any circumstance inherent in it, only appears when exceptionally occurs a specific event that leads to a really complicated situation, with real life consequences.

    Excavating Risks Project Management Quality Risk
    Read more: Responsibility in radiolocation: a thing of ethics
  • First Aids: What we never want to use but we must know accord to ISO 45001:2018 standard
    Apr 16

    First Aids: What we never want to use but we must know accord to ISO 45001:2018 standard

    All human activity represents a risk, that is the generalized premise that we must all raise awareness. On many occasions, human groups or societies focus unequivocally on creating economic and social well-being. But we do not consider the risks inherent in the productive processes.

    Project Management Quality Risk
    Read more: First Aids: What we never want to use but we must know accord to ISO 45001:2018 standard
  • The Process Map according to the ISO9001:2015 standard
    Apr 11

    The Process Map according to the ISO9001:2015 standard

    According to the standard, a Process Map is a graphic scheme in which the set of input elements required by a specific production process are represented, which are interrelated with all the elements and related processes to add value to the elements of Departures

    Project Management Quality
    Read more: The Process Map according to the ISO9001:2015 standard
  • Training and Certification as Quality Internal Auditor ISO9001: 2015 PROJECTS R&F USA
    Mar 21

    Training and Certification as Quality Internal Auditor ISO9001: 2015 PROJECTS R&F USA

    The adoption of a Quality Management System is a strategic decision for PROJECTS R&F USA, In order to improve the global performance and provide a solid base in the sustainable development of the initiatives, always thinking about increasing the satisfaction of our clients

    Project Management Quality
    Read more: Training and Certification as Quality Internal Auditor ISO9001: 2015 PROJECTS R&F USA
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